So they are continuing with their deception. Teletext are undermining the credibility that Trip advisor provides to its users. !Like many reviews on here, this is the worst company I have EVER dealt with. Never in my life will i or any one belonging to me ever go through this pathetic company again, Still no refund ! TT774160. ! Their staff are less than honest and they promise you the sky but do not deliver. They have ignored customers, put the phone down on them, been aggressive and lied over and over again about when they are going to refund. Saw perfect holiday advertised by Teletext holidays and tried to book through their call centre rep in India. I will never be using this company again and urge other to avoid them too. She advised that the refund would be processed 90 days after the original departure date. TT806376Ignore any false positive reviews without a customer number. It is been a nightmare dealing with teletext holidays as a customer. I can’t believe this company are profiting off a pandemic. Sadly I'm still waiting for my promised refund for my family's holiday to Turkey that was supposed to take place in July. Teletext have admitted to me that the reviews they linked to this particular Hotel were incorrect but 10 days on. Constantly being lied to about different dates that my refund would be processed but still not received a full refund.They are so frustrating and need shutting down. They are a disgusting company....they do not issue REFUNDS....my holiday was cancelled in June....after numerous telephone calls and messages no REFUND...i have had to start court proceedings...they havent replied so now they are being issued with a CCJ....and i still have not got my REFUND....I WANT MY £1,350 BACK..IT IS MY MONEY. They constantly change the dates on when their 'vouchers' can be cashed in if not spent and then ignore your emails asking for your refund even though you have followed their instructions to claim.I am a member of several pages on social media of customers who are in the same boat as me and owed thousands and thousands of pounds between us. “Beware of the Teletext Holidays company and its staff !” Written on: 23/10/2016 by munnaji (1 review written) Book through this company and its overseas call centre only if you want your email etc to be hacked within a few minutes of contacting them. 2 reviews for Teletext Holidays, 3.0 stars: “I would strongly advise not to book through this company. THEY ARE ONLY INTEREST IN TALKING TO U TO GET YOUR MONEY. To give people their own money back? My only action now is to take legal action and to file a complaint with the ombudsman. I hate all this stress this is causing me and my family. I don't watch travel shows on TV any more but I'd be well and truly amazed if Teletext Holidays have never ben mentioned on one of them, or that Rip Off Britain nonsense that I had the misfortune of watching once. I have tried every possible way to get my money returned, even contacted the airline myself who informed me they had already refunded the money for my flights to Teletext, another lie that Teletext told me when they said they were waiting for it to be returned to them!We now know that everything we are told by Teletext is just stalling tactics. My Holiday was cancelled - Still no refund. She advised that both vendors have not paid the money back for the refund. Teletext Holidays is one of Ireland's leading Travel websites for worldwide travel. See all. Teletext are the worst holiday company I’ve ever dealt witj. Then covid happened and i never heard fom them again they didnt even cancel my holiday. We did ask 31.12.2020.. he assured us "yes definitely" ! Please do not give this company any more money unless you are willing to lose it as I anticipate Teletext will eventually end up paying huge fines for the way they have treat their customers. Call & book your Long Haul holiday today. Teletext told us a number of different dates that we would be refunded, still our refund has not landed. It is not your money, it is theft. It shouldn’t be a fight to get your own money back... we’ve rang up, phones put down on us as soon as we mention refund. Teletext have admitted to me that the reviews they linked to this particular Hotel were incorrect but 10 days on. They stole mine and thousands of others money and told us that we'd get our refunds by September, we didnt and now their ignoring us. Paid in full for holiday. Re: Teletext Holidays. Still no refund absolutley disgrace of a a company was told i would have my refund in September then October then again in November it is now December and still no refund lie after lie and not one person has even had the decency to contact me i have had to do all the calls and emails when on the phone they have hung up on me loads of times and all i keep getting is when i ask for someone higher to speak to there is no one. I will never be using this company again and urge other to avoid them too. 361 helpful votes. Real reviews from real people. Teletext are undermining the credibility that Trip advisor provides to its users. A few years back there was a thread on trip advisor about teletext holidays - most of which was pretty negative stuff - does anyone have any recent experiences with the company as we have booked a holiday with them (have only seen the negative reviews after booking) - I should add we have had no problems with our booking so far. If I could give minus stars, I would. They bait you in with a low online price, but as … Compare Teletext Holidays with other companies before you buy. Download Teletext Holidays Travel App and enjoy it on your iPhone, iPad, and iPod touch. Extra time for what? Where is my money ???? DO NOT USE THIS COMPANY!!!! AmbitionBox has 79 Teletext Holidays reviews submitted by Teletext Holidays employees. It shouldn’t be a fight to get your own money back... we’ve rang up, phones put down on us as soon as we mention refund. Save. !Please do not use this company, it is worth spending a little bit extra and going to another travel company! Their reviews can help you to find out what kind of company Teletext Holidays really is and if you would feel comfortable going on holiday with them. They now appear to have stopped answering emails completely so am having to commence legal action. I can’t begin to imagine what would happen with the older generation if they didn’t know who to complain to our how to process to court proceedings. What they aim to achieve I have no idea apart from banking the interest on our hard earned cash.Teletext is 100% acting illegally regarding our refunds and the case is now being picked up by a national newspaper so hopefully the government will step in and force Teletext to give refunds for those who have been waiting months. We did ask 31.12.2020.. he assured us "yes definitely" ! Always lies when you say your going to send refund ! Teletext, when are you going to refund people the millions of pounds you owe? Once they had our money we didn't matter. Yesterday, i received a call from one of a customer service agents. Still no refund absolutley disgrace of a a company was told i would have my refund in September then October then again in November it is now December and still no refund lie after lie and not one person has even had the decency to contact me i have had to do all the calls and emails when on the phone they have hung up on me loads of times and all i keep getting is when i ask for someone higher to speak to there is no one. 3.0 Skill development. Clearly the customer service agents need training. Teletext have admitted to me that the reviews they linked to this particular Hotel were incorrect but 10 days on. So whether you’re looking for a beach holiday or city break we have amazing deals at our finger tips to provide you with a great holiday at an affordable price. My Holiday was cancelled at the end of May by Teletext and as yet still no refunds despite numerous promises and deadlines have passed. © 2020 Trustpilot A/S. All stalling tactics with the pleasure of talking to no sense Joshua and his crew over messenger who basicslly tells u over and over that the finance team is processing all refunds. The real learning point here is not to rely on one single source of information when planning a trip. No other option, other than to apologise and tell me they "understand". 3. 8 days later we went into lockdown and it was cancelledI have called, emailed and chased on social media for a refund everyday. Teletext will not except any respobsbliity about there poor customer service and how we were treated! Booked holiday with this nightmare company supposed to fly off on 24th of June but telex cancelled may , been waiting refund since they don't respond to emails or hang up had a couple of messages promised me refund August then sept no reply messages etc since. They now appear to have stopped answering emails completely so am having to commence legal action. I realise that the cancellations were not the fault of Teletext holidays, but the way they have handled their customers and the refunds since then is definitely their fault and totally unacceptable.They completely ignored their own terms and conditions and even tried changing them so that we 'had' to accept their 'vouchers' instead of cash refunds. Teletext Holidays Reviews. No other option, other than to apologise and tell me they "understand". Read Peter's experience of Teletext Holidays, and other reviews on A Spokesman Said. Teletext Holidays (a trading name of Truly Travel) are a COMPLETE SCAM. They were so quick to take my money that they didn't even book the right airport and it … We arrived at 1.45am to be told by the receptionist that we were only booked there for one night, thinking he was just trying to have a sense of humour we just laughed it off and were shown to our room. She confirmed it was not. AWFUL company. GB. I have now lost 2 deposits on other holidays as I cannot pay for them without this money. They have ignored customers, put the phone down on them, been aggressive and lied over and over again about when they are going to refund. Booked holiday through teletext holidays and were badly let down. An absolute farce of a company.Booked for June 2020 and obv it’s was cancelled. Teletext Holidays Reviews and Ratings. !Like many reviews on here, this is the worst company I have EVER dealt with. Read Russ0103's review of the Teletext Holidays www.teletextholidays.co.uk, 1 of 721 Teletext Holidays www.teletextholidays.co.uk reviews, & compare with other Travel Agents at Review Centre 3 years ago. 76 Teletext reviews. Since then we have been trying to get our money back and called at least 5 times also tried their website which was another disappointment. Teletext, when are you going to refund people the millions of pounds you owe? I did not receive responses. Told me I have to wait 30 working days for a refund!! DONT USE TELETEXT HOLIDAYS. If I could give minus stars, I would. We were asked at one point in July to not post any more negative comments on Trust Pilot or social media and they would refund our group members via a dedicated email address. Teletext told us a number of different dates that we would be refunded, still our refund has not landed. They just want us to go away. Court proceedings have already been started. Liars, Thieves, Cheats, Dishonest, Greedy, Monopolistic, I could go on. They still haven't amended or corrected the mistake. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teletext Holidays is the right company for you. I received the accommodation and transfers part but am still owed the money for flights which is just over £400. My Holiday was cancelled at the end of May by Teletext and as yet still no refunds despite numerous promises and deadlines have passed. After yet another broken guarantee of "your money will be refunded within 5 working days" chat.. the 3rd time we have been promised this, Parveen has confirmed payment by 31st December! Keep well clear of this Amateur outfit, been waiting 3 months for refund only to be told it'll be another 2 months before I receive a refund, then it will probably be another 2 months and so on, difficult to contact and when you do get through different operators tell you conflicting advice then cut you off on the phone and will not answer e mails, AVOID, AVOID, AVOID. We have been providing great value holidays for over 20 years now and we’re still doing it! Read about their experiences and share your own! The waiting time was lengthy and the service was barely understandable, after trying to discuss my problem and not getting a suitable response I was informed that I should put the phone down and I would be called straight back, some three hours later still no response.I certainly wouldn't book with Teletext Holidays again. Then covid happened and i never heard fom them again they didnt even cancel my holiday. If you wasn't contacting them to change your booking they did not want to know. Yesterday, i received a call from one of a customer service agents. Teletext are an abysmal outfit and nothing would surprise me about them. They also use the name Truly travel so they can try and blame another company for the issues, but it is the same company and both are going to be held accountable and probably end up being forced to close!If you are having any issues with a refund from Teletext or Truly travel then search Facebook for Teletext holidays and you will see our support groups offering great advise on how to proceed. She advised that both vendors have not paid the money back for the refund. If you wasn't contacting them to change your booking they did not want to know. I did not receive responses. If I had STOLEN the amount of money this company has I'm sure I wouldn't get away with it! Booking reference TT782764DO NOT GIVE TELETEXT HOLIDAYS OR TRULY TRAVEL A PENNY OF YOUR MONEY UNLESS YOU ARE PREPARED TO NEVER SEE IT AGAIN WITHOUT A COURT FIGHT! Trustpilot should take steps to ensure these are genuine, they have taken the time to put a wee disclaimer up drawing attention to the rise in the amount of reviews Teletext is getting .... not so many reviews saying " wee jimmy the bot got my money refunded without delay" or "josh moved heaven and earth to get the management team to do a bacs transfer for monies I was owed" and "jessica has finished drying off her hard drive and sent me an email saying my money is with my bank here is a copy of the transfer from us" ... DO NOT USE THIS COMPANY...WASTE OF TIME, EFFORT,,,,,YOUR SANITY,,,MORE IMPORTANTLY YOUR HARD EARNED CASH!!!! I was due to fly to Tenerife with my daughter on 2nd June 2020, obviously due to Covid-19 all holidays were cancelled. My Holiday was cancelled - Still no refund. THEY ARE WORST THRN TIME SHARE SHARKS. © 2020 Trustpilot, Inc. All rights reserved. Answer 1 of 7: Shocking company. Money was promised on numerous occasions that it would be here 31st of october the first of many lies and seems as 'all calls are recorded for training and monitoring purposes' I'm sure u have all these lies to hand!! Teletext are the absolute worst holiday company I have ever used illegally forcing me to take a credit note which I have stipulated on numerous occasions is absolutely not acceptable we want and need a FULL REFUND!!! Only the latest review will count in the company's TrustScore. 2.9 Work-Life balance. Had to pay to move to different hotel on top of partners medical bills for … I can’t believe this company are profiting off a pandemic. Only the latest review will count in the company's TrustScore. IF U NEED REFUND OR WANT YO SPEAK TO SOMEONE IN CUSTOMER SERVICES THRY DON'T ANSWER. It is not your money, it is theft. Never in my life will I book with you again, from start to finish there has been problem after problem and now to top it off the rats are holding refunds from people. Absolute shambles of a company. Have used in the past and had no problem, but this last booking has been horrendous. Even before covid came along and stopped our trip to Malta this bunch refused to be of any help when I noticed they had booked us into a different hotel that we wanted to stay in as the hotels had very similar names. They also use the name Truly travel so they can try and blame another company for the issues, but it is the same company and both are going to be held accountable and probably end up being forced to close!If you are having any issues with a refund from Teletext or Truly travel then search Facebook for Teletext holidays and you will see our support groups offering great advise on how to proceed. If you have any sense do not use them or you will find yourself in the same shoes as thousands of other people. Court proceedings have already been started. 102,296 posts. LIES!! PLEASE NO ONE BOOK WITH THIS COMPANY, UNLESS YOU WANT TO LOSE YOUR MONEY!!!!! Resolve your Teletext Holidays Complaints for free Resolver. Where is my money ???? Constantly being lied to about different dates that my refund would be processed but still not received a full refund.They are so frustrating and need shutting down. Not to mention the above 40 mins call waiting to speak with someone. Teletext are undermining the credibility that Trip advisor provides to its users. TT774160. Legal advice is currently been sought and I would not recommend anyone to book with teletext holidays. 2 weeks before Christmas! How can it be allowed for them to keep our money for this long? An absolute farce of a company.Booked for June 2020 and obv it’s was cancelled. Post closed on this company a while ago.There is a surge in very negative reports on Teletext Holidays over the past 3 months. I booked a last minute holiday to gran caneria once the travel corridor opened. PLEASE PLEASE PLEASE DO NOT BOIK WITH THIS COMPANY. This is the worst online site I have booked anything on. I HAVE CALLED 15 TIMES TODAY AND BEEN ON HOLD FOR NEARLY AN HOUR STILL WITHOUT SPEAKING TO SOMEONE. Teletext Holidays Reviews. Was like a car crash, I would n't get away with it me that the reviews linked. Still have n't amended or corrected the mistake once they had our money for this long to commence action... And resolve your issues booked it at the beginning of the year for flights which just... And now they dont even reply to you when you message most defiantly shot self. For nearly an HOUR still without SPEAKING to SOMEONE falling apart rooms and disgusting living conditions are acceptable to.! From one of a customer bit extra and going to refund people the of. 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